I want to check my bus ticket information. I paid with a card when I made a reservation. When the reservation was completed, it was initially issued as a web pass. However, because I wanted to …

2020-02-14 07:44 +09:00(JST) (2 answers)

I have canceled my bus reservation on web.When can I receive the fare?

2020-02-05 16:10 +09:00(JST) (1 answers)

I booked and paid for the bus. When I changed from a WEB ticket to a mobile ticket, I got a mail. I clicked on the link in the mail and found the same screen as this. Do I have to show this screen…

2020-02-05 16:48 +09:00(JST) (1 answers)

Hello, I have booked bus No. 5909 at Shinjubuk Terminal-Matsumoto Bus Terminal on the Korean site of 'https://www.highwaybus.com'. I have entered the card number. And here's your e-mail: 'Thank yo…

2020-02-04 01:42 +09:00(JST) (1 answers)

Hello! I intend to go to Kawaguchiko (from Tokyo) on May 10. When is the earliest date I can reserve for a bus seat? And where? Thanks!

2020-01-27 18:24 +09:00(JST) (1 answers)

Hi, I and my family would like to have a day trip from Tokyo to Mt Fuji. Can you advise us which bus should we take and how much the price per person for the return ticket? Thank you. Liza. Malay…

2020-01-21 15:45 +09:00(JST) (1 answers)

hi. For the Q Pack Package, is there a fixed date for the fuji q ticket. Does it follow the departure date of bus or it can be determined when we collect the ticket. For example, traveeling from shin…

2020-01-18 16:43 +09:00(JST) (1 answers)

For Fuji- q highland admission, child of 5 years ++ but turning 6 later this year would be considered as 1-5 years old category or 6 years old bracket? Thank you.

2020-01-18 18:50 +09:00(JST) (1 answers)

Hi. Aware that Q Pack package is for bus route from Shinjuku to Fuji-Q Highland and vice versa. Are we able to request to get off at KAwaguchiko Station instead of Fuji Q Highland under this package.…

2020-01-18 18:33 +09:00(JST) (1 answers)

We left a bag on a highway bus from Shinjuku to Kawaguchiko. Who do we contact for lost and found?

2020-01-18 22:46 +09:00(JST) (2 answers)