hello, I had booked two tickets on 11st october, and I had received an email that tell me the reservation had been canceled because of the typhoon on 13st october, but I have not receive the refund u…

2019-10-21 13:32 +09:00(JST) (1 answers)

I booked ticket for highway bus and got info email confirm my payment with our route but I couldn’t see my ticket yet, so should I get the real ticket at airport or what should I do for the next step…

2019-10-20 01:41 +09:00(JST) (1 answers)

Hello I have already booked the 河口湖 highwaybus ticket, but I found that I reversed my name and surname. My firstname is WANWEN, lastname is LIAO, But fill in the wrong order.What should I do?…

2019-10-17 11:11 +09:00(JST) (1 answers)

Hello I have already booked the ticket, but I found that I reversed my name and surname. What should I do?

2019-10-17 05:32 +09:00(JST) (1 answers)

I've reserved a round trip ticket under Q-Pack tickets which is on 26/10/2019 from Shibuya Expressway Bus Terminal. May I know which counter shall I visit on 26/10/2019 to pay and collect my tickets?

2019-10-16 12:52 +09:00(JST) (1 answers)

Hi my itinerary is as follows, 15 Oct - Arrive from Narita Airport, Tokyo Shinjuku 16 Oct - Tokyo Disneyland 17 Oct - Matsumoto 18 Oct - Kamikochi , Overnight @ Takayama 19 Oct - Takayama 20 …

2019-10-11 19:40 +09:00(JST) (1 answers)

Hi highwaybus, I am a passenger from Taiwan. Due to the impact of the typhoon, we will be flying to Narita Airport on the flight at 6 am on October 13th is canceled. Therefore, I want to know if I…

2019-10-13 15:24 +09:00(JST) (1 answers)

Hi, I have bought highwaybus tickets departing from Shinjuku Expressway Bus Terminal to Kawaguchiko for my trip on 22 October; is the bus operating normally for this route?

2019-10-15 12:59 +09:00(JST) (1 answers)

I have left my headphones in the bus yesterday 01/10/2019 bus 17:20pm from Hakuba to Shinjuku. Is there any possibility to get them back? Something like a lost and found? Thank you very much in advan…

2019-10-02 09:18 +09:00(JST) (1 answers)

I have bought three star alps route from 新宿-松本-平湯-高山-白川鄉-富山. The first day I will stayed in 平湯溫泉. Since only 10:55 express bus is available on 9/28 which will be quite late to be…

2019-09-20 20:37 +09:00(JST) (1 answers)