Hi! Can I make seat reservations for the Joetsu Shinkansen while in Tokyo or Ueno Station? I'm planning on purchasing the Tokyo Wide Pass. Thanks!

2020-01-15 23:56 +09:00(JST) (1 answers)

Hi,I tried to check out my reservation and print out my web ticket.However,I could not search my reservation.I am sure that I filled in the information correctly.It would be grateful if you can help …

2020-01-16 23:34 +09:00(JST) (1 answers)

hi what is the best way for me to go Kawaguchiko Eki station from Hakone-Yumoto Station? i plan to buy Fuji Hakone Pass but not sure how to make use of it. Thanks.

2019-12-29 05:15 +09:00(JST) (1 answers)

Hi, I will be arriving at Narita Airport at 8am. What is the best way for me to go Kawaguchiko? Thanks

2019-12-24 17:27 +09:00(JST) (1 answers)

Hi there, please may I enquire if anyone can advise how and where to buy bus tickets for Haneda to Hakone by Odakyu Hakone Highway Bus company. Thank you.

2019-12-21 01:07 +09:00(JST) (1 answers)

Hi we booked a trip back to Shinjuku from kawaguchiko but can we get on at shimoyoshida stop instead?

2019-12-20 16:27 +09:00(JST) (1 answers)

Hi, Do i accidentally bought 4 bus tickets for 4 male from Shinjuku to Kawaguchiko . It should be 3 male and 1 female. Do i need to cancel my booking and buy a new one ? or it does not really matt…

2019-12-17 12:58 +09:00(JST) (1 answers)

Dear Sir/Madam, We are planning to visit Tokyo in July fand would like to visit Hakone then Takayama+Shirakawa-go+Kanazawa. Please would you advise the timetable, travelling time and fares for tr…

2019-12-14 20:46 +09:00(JST) (1 answers)

Hi, can I cancel the web coupon? Any cancellation fee?

2019-12-02 11:01 +09:00(JST) (1 answers)

Hi, can I purchase bus tickets (Shinjuku to Kawaguchi and Kawaguchi to Shinjuku) in advance at the Shinjuku bus station. (E.g. I go to Shinjuku bus station on 19 December to buy the tickets for 4 and…

2019-12-05 15:40 +09:00(JST) (1 answers)