Hi...i am trying to reserve roundtrip tickets from Shinjuku to Fuji Q Highland and Kawaguchiko for Nov 14...but as i get to the Customer Information part, it keeps asking me to "Enter first name in h…

2019-10-25 22:58 +09:00(JST) (1 answers)

I have booked two bus tickets from Shinjuku to Kawaguchiko for November 13 in 10/22. But there is no any matching data in My Reservation when I wanted to change wet ticket to Mobile ticket. I receive…

2019-10-25 00:58 +09:00(JST) (1 answers)

Hi, I want to book a bus ticket in advance for one month from Shinjuku to Kawaguchiko. I would like to know about exactly the time for advance which Does the system calculates day by day or time by t…

2019-10-24 02:19 +09:00(JST) (1 answers)

Hi, I have booked three tickets on Saturday 19th October but when I about to finish the reservation there is an error page appear. So I didn’t go to last page yet and didn’t get the confirmation emai…

2019-10-21 22:01 +09:00(JST) (1 answers)

Hi, Do u have any limitation size of the baggage? Or any size can carry in the bus?

2019-10-22 12:19 +09:00(JST) (1 answers)

hello, I had booked two tickets on 11st october, and I had received an email that tell me the reservation had been canceled because of the typhoon on 13st october, but I have not receive the refund u…

2019-10-21 13:32 +09:00(JST) (1 answers)

I booked ticket for highway bus and got info email confirm my payment with our route but I couldn’t see my ticket yet, so should I get the real ticket at airport or what should I do for the next step…

2019-10-20 01:41 +09:00(JST) (1 answers)

Hello I have already booked the 河口湖 highwaybus ticket, but I found that I reversed my name and surname. My firstname is WANWEN, lastname is LIAO, But fill in the wrong order.What should I do?…

2019-10-17 11:11 +09:00(JST) (1 answers)

Hello I have already booked the ticket, but I found that I reversed my name and surname. What should I do?

2019-10-17 05:32 +09:00(JST) (1 answers)

I've reserved a round trip ticket under Q-Pack tickets which is on 26/10/2019 from Shibuya Expressway Bus Terminal. May I know which counter shall I visit on 26/10/2019 to pay and collect my tickets?

2019-10-16 12:52 +09:00(JST) (1 answers)