Hello, i booked a ticket from Shinjuku-5th station round trip for 8 PAX but I would like to cancel 1 ticket. How can I cancel the 1 ticket? In the website there is no option to cancel for only 1 pax.…

2018-08-24 16:25 +09:00(JST) (1 answers)

Hello,i have two tikets for tomorrow from Shinjuku to kamikochi.on the 22nd we will go from kamikochi to kanazawa.i’ve just known now about a 3star route?i was wondering if there IS anyway i could st…

2018-08-19 00:11 +09:00(JST) (1 answers)

I would like to ask the question about the cancellation of highway bus. I reserved the bus by using the debit card. I would like to cancel before the deadline. If I cancel the reservation in perio…

2018-08-12 14:55 +09:00(JST) (1 answers)

I am planning to buy the Fuji Hakone 3-day pass from Odakyu, I want to know if I need to reserve a spot for the highway bus to from Shinjuku to Mt Fuji. If so how should I do that? I tried to do it t…

2018-08-11 06:39 +09:00(JST) (1 answers)

I bought two tickets to Mt Fuji 5th station from shinjuku station, but with the typhoon hitting i don’t thknk we’ll be able to cook. Would I potentially be able to cancel my reservation and get a ref…

2018-08-08 01:35 +09:00(JST) (1 answers)

I would like to travel Matsumoto, Takayama, Shirakawa-go, Kanazawa, in 2 days, starting in Matsumoto, I do NOT need the stretch from Shinjuku. How can I find the itineraries and purchase the tickets?

2018-08-07 06:54 +09:00(JST) (1 answers)

I have a plan to Kamikochi by Kamikochi Yu Yu Ticket but I cannot found period for use ticket. What kind for this package? One Day pass? Thank you for your answer.

2018-07-31 12:02 +09:00(JST) (1 answers)

I planning a trip to Yuzawa Kogan in late November between 22-24th November . Can I know any snow play like snow boarding or other activities available during this period?

2018-07-26 00:43 +09:00(JST) (1 answers)

Dear Sir/Madam Hello ! I ordered two round-trip tickets from Tokyo to かわぐちこ in 31 July. But I didn't receive a order confirmation. Please help me confirm it. Thank you very much! My ema…

2018-07-30 14:19 +09:00(JST) (1 answers)

I cannot reserve seats because I cannot fill in my name (in English) into the box through Highway bus on-line system from Shinjuku to Kawaguchiko Station.

2018-07-26 17:32 +09:00(JST) (1 answers)