Hello I have already booked the ticket, but I found that I reversed my name and surname. What should I do?

2019-10-17 05:32 +09:00(JST) (1 answers)

I've reserved a round trip ticket under Q-Pack tickets which is on 26/10/2019 from Shibuya Expressway Bus Terminal. May I know which counter shall I visit on 26/10/2019 to pay and collect my tickets?

2019-10-16 12:52 +09:00(JST) (1 answers)

Hi my itinerary is as follows, 15 Oct - Arrive from Narita Airport, Tokyo Shinjuku 16 Oct - Tokyo Disneyland 17 Oct - Matsumoto 18 Oct - Kamikochi , Overnight @ Takayama 19 Oct - Takayama 20 …

2019-10-11 19:40 +09:00(JST) (1 answers)

Hi highwaybus, I am a passenger from Taiwan. Due to the impact of the typhoon, we will be flying to Narita Airport on the flight at 6 am on October 13th is canceled. Therefore, I want to know if I…

2019-10-13 15:24 +09:00(JST) (1 answers)

Hi, I have bought highwaybus tickets departing from Shinjuku Expressway Bus Terminal to Kawaguchiko for my trip on 22 October; is the bus operating normally for this route?

2019-10-15 12:59 +09:00(JST) (1 answers)

I have left my headphones in the bus yesterday 01/10/2019 bus 17:20pm from Hakuba to Shinjuku. Is there any possibility to get them back? Something like a lost and found? Thank you very much in advan…

2019-10-02 09:18 +09:00(JST) (1 answers)

I have bought three star alps route from 新宿-松本-平湯-高山-白川鄉-富山. The first day I will stayed in 平湯溫泉. Since only 10:55 express bus is available on 9/28 which will be quite late to be…

2019-09-20 20:37 +09:00(JST) (1 answers)

We plan to travel in November via express bus from Shinjuku to Kawaguchiko Station. Can we bring our luggage on board? Thank you.

2019-09-19 01:13 +09:00(JST) (1 answers)

I bought 11 ticket and I wanna cancel one of the ticket. How should I cancel one of the ticket out of 11? The total seat will be 10.

2019-09-12 10:24 +09:00(JST) (1 answers)

Hi I’m interested in the three star alps route. Does it work in the reverse direction ie Kanazawa —> Shinjuku? Our current itinerary is Kanazawa-takayama-kamikochi day trip-takayama-Shinjuku Than…

2019-08-31 11:22 +09:00(JST) (1 answers)