I have left my headphones in the bus yesterday 01/10/2019 bus 17:20pm from Hakuba to Shinjuku. Is there any possibility to get them back? Something like a lost and found? Thank you very much in advan…

2019-10-02 09:18 +09:00(JST) (1 answers)

I have bought three star alps route from 新宿-松本-平湯-高山-白川鄉-富山. The first day I will stayed in 平湯溫泉. Since only 10:55 express bus is available on 9/28 which will be quite late to be…

2019-09-20 20:37 +09:00(JST) (1 answers)

We plan to travel in November via express bus from Shinjuku to Kawaguchiko Station. Can we bring our luggage on board? Thank you.

2019-09-19 01:13 +09:00(JST) (1 answers)

I bought 11 ticket and I wanna cancel one of the ticket. How should I cancel one of the ticket out of 11? The total seat will be 10.

2019-09-12 10:24 +09:00(JST) (1 answers)

Hi I’m interested in the three star alps route. Does it work in the reverse direction ie Kanazawa —> Shinjuku? Our current itinerary is Kanazawa-takayama-kamikochi day trip-takayama-Shinjuku Than…

2019-08-31 11:22 +09:00(JST) (1 answers)

1. Can I use the JR east south hokkaido rail pass from Narita Airport to Tokyo? 2. Can I reserve seat on Shinkansen going to Hokkaido with Klook Voucher?

2019-08-10 00:27 +09:00(JST) (1 answers)

Hello, I plan to travel from Shinjuku Station to Yamanakako Hotel Mount Fujiiriguchi Bus Stop. Google maps tells me there is a direct bus to this station, but I cannot find the route on your website.…

2019-08-23 08:47 +09:00(JST) (1 answers)

Hello! How can I reserve a seat (Shinjuku to Kawaguchiko) with the Fuji Hapne pass?

2019-08-20 03:22 +09:00(JST) (1 answers)

Hi, how are you? Do you have the bus trip from shinjuku to Hida fukukawa station on December 2019?. as i can't select the date when booking.

2019-08-06 10:18 +09:00(JST) (1 answers)

Hi, I have booked a bus ticket online from Shinjuku to Mt Fuji 5th station, can I just board the bus with the printed E-ticket or do I have to exchange the E-ticket with a ticket at shinjuku bus term…

2019-07-22 14:15 +09:00(JST) (1 answers)