Transportation

Hi we are family of four who will soon travel to Tokyo & will be staying near Shinjuku Station. We are planning to go at Gotemba Premium Outlet. How can we purchase bus tickets in advance (for Two-W…

2020-04-20 21:25 +09:00(JST) (1 answers)

Hi ...I would like to know about transportations from Osaka to Tokyo.Along the journey I will visit Osaka,Kyoto/Nara ,Hida/Takayama,Shirakawago & Mt Fuji Tokyo in Mar 2021.Hope you can guide me.Thank…

2020-03-16 18:49 +09:00(JST) (1 answers)

I'd like to get a refund, but I can't. Hello. I'd like to cancel the bus bound for Matsumoto due to the cancellation of the Japanese exchange student. I once asked you because I couldn't confi…

2020-03-06 12:34 +09:00(JST) (1 answers)

I have canceled my bus reservation on web.When can I receive the fare?

2020-02-05 16:10 +09:00(JST) (1 answers)

I booked and paid for the bus. When I changed from a WEB ticket to a mobile ticket, I got a mail. I clicked on the link in the mail and found the same screen as this. Do I have to show this screen…

2020-02-05 16:48 +09:00(JST) (1 answers)

Hello, I have booked bus No. 5909 at Shinjubuk Terminal-Matsumoto Bus Terminal on the Korean site of 'https://www.highwaybus.com'. I have entered the card number. And here's your e-mail: 'Thank yo…

2020-02-04 01:42 +09:00(JST) (1 answers)

Hello! I intend to go to Kawaguchiko (from Tokyo) on May 10. When is the earliest date I can reserve for a bus seat? And where? Thanks!

2020-01-27 18:24 +09:00(JST) (1 answers)

Hi, I and my family would like to have a day trip from Tokyo to Mt Fuji. Can you advise us which bus should we take and how much the price per person for the return ticket? Thank you. Liza. Malay…

2020-01-21 15:45 +09:00(JST) (1 answers)

Hi. Aware that Q Pack package is for bus route from Shinjuku to Fuji-Q Highland and vice versa. Are we able to request to get off at KAwaguchiko Station instead of Fuji Q Highland under this package.…

2020-01-18 18:33 +09:00(JST) (1 answers)

We left a bag on a highway bus from Shinjuku to Kawaguchiko. Who do we contact for lost and found?

2020-01-18 22:46 +09:00(JST) (2 answers)

Hi! Can I make seat reservations for the Joetsu Shinkansen while in Tokyo or Ueno Station? I'm planning on purchasing the Tokyo Wide Pass. Thanks!

2020-01-15 23:56 +09:00(JST) (1 answers)

hi what is the best way for me to go Kawaguchiko Eki station from Hakone-Yumoto Station? i plan to buy Fuji Hakone Pass but not sure how to make use of it. Thanks.

2019-12-29 05:15 +09:00(JST) (1 answers)

Hi, I will be arriving at Narita Airport at 8am. What is the best way for me to go Kawaguchiko? Thanks

2019-12-24 17:27 +09:00(JST) (1 answers)

Hi there, please may I enquire if anyone can advise how and where to buy bus tickets for Haneda to Hakone by Odakyu Hakone Highway Bus company. Thank you.

2019-12-21 01:07 +09:00(JST) (1 answers)

Hi we booked a trip back to Shinjuku from kawaguchiko but can we get on at shimoyoshida stop instead?

2019-12-20 16:27 +09:00(JST) (1 answers)

Hi, Do i accidentally bought 4 bus tickets for 4 male from Shinjuku to Kawaguchiko . It should be 3 male and 1 female. Do i need to cancel my booking and buy a new one ? or it does not really matt…

2019-12-17 12:58 +09:00(JST) (1 answers)

Dear Sir/Madam, We are planning to visit Tokyo in July fand would like to visit Hakone then Takayama+Shirakawa-go+Kanazawa. Please would you advise the timetable, travelling time and fares for tr…

2019-12-14 20:46 +09:00(JST) (1 answers)

Hi, can I purchase bus tickets (Shinjuku to Kawaguchi and Kawaguchi to Shinjuku) in advance at the Shinjuku bus station. (E.g. I go to Shinjuku bus station on 19 December to buy the tickets for 4 and…

2019-12-05 15:40 +09:00(JST) (1 answers)

i had bought the highway bus web coupon but yet to reserve the bus from shinjuku to kawaguchi. Can i change or cancell the web coupon ? i bought web coupon from shinjuku to kawaguchi but now intend t…

2019-11-29 21:48 +09:00(JST) (1 answers)

Normally How many days could I make a cancellation in advance before departure of Highway bus ticket from Shinjuku to Kawaguchiko

2019-11-27 14:53 +09:00(JST) (1 answers)