1. In case I cancel the booking (on highway bus to and from Kawaguchiko before the departure date...

kong
  • kong (yl25zr44)
  • 2018-06-19 16:24 +09:00(JST)
  • Access 8
  • Answer 1
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1. In case I cancel the booking (on highway bus to and from Kawaguchiko before the departure date, Is there any cancellation fee?
2. Could I change the bus (in case I miss the bus or I wait too long)?

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Hiro

Hi there,

Here are the answers to your questions.

1. If you have already made an online payment, 100 yen will be charged as cancellation fee even if it is before the departure time.

2. If you would like to change your bus, you need to cancel your reserved bus first and then book a new one before the departure time of your reserved bus. Please make sure to cancel your bus before the departure time to change the bus. Otherwise, you will not be able to refund your unused ticket.

I hope this is clear to you.

Have a nice day!

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