- JL (jup3fzt7)
- 2023-04-10 19:08 +09:00(JST)
- Access 1
- Answer 1
- Violation Report
Hi, I've booked tickets and received a confirmation email, but I can't access my tickets on "my reservation". Can I go to the counter to retrieve my ticket?
Ask or answer to the questions about traveling in Japan
Hi, I've booked tickets and received a confirmation email, but I can't access my tickets on "my reservation". Can I go to the counter to retrieve my ticket?
Hi there,
Please make sure to enter all the information exactly the same as you entered when you made a reservation.
You might want to check if there are unnecessary spaces.
Hope this answer could help you