On March 9, I booked the bus that will go to the Kawaguchiko station on April 9 (the time of the ...

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  • 2017-03-25 17:32 +09:00(JST)
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On March 9, I booked the bus that will go to the Kawaguchiko station on April 9 (the time of the bus that will be depart from the Shinjuku express bus terminal: 07:35 AM). The reservation was complete, but today ( March 25 ) it said that the reservation error, and also at this time, the bus on 07:35 AM has already full. Could you check for me that I have already reserved? My name is Vanicha Limsombatanan ( 2 women, 1 man )

On March 9, I booked the bus that will go to th...

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saffy

Hi,there

I'm sorry, I can't make a phone call for you because I need your personal info if I do.
I, in stead, checked which bus company operates the bus you'll take and found out it's Keio.
There is a phone no. but in your case I think email would be better because they might have to know exact spells of your name and reservation no.
Here is the address.
info@highwaybus.com
Please tell them what's going on and your concerns, as well as your name, reservation no., and phone no.
They accept 9:00 - 18:00 everyday.
You'll be hearing from them possibility within 2 or 3 days.

Hope this can be your help,

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